Total Calls
3
+10% from last week
Resolved
2
67% resolution rate
Follow-up Needed
1
Requires attention
Trending Topic
Internet Outage
Most frequent issue
Oct 31, 12:22 PMOct 31, 2025, 12:22:00 PM
Jane Doe
(555) 567-8901
Internet Outage
Duration: 3m 45s
Follow-up Needed
Oct 31, 11:10 AMOct 31, 2025, 11:10:00 AM
John Smith
(555) 123-4567
Billing Inquiry
Duration: 0m 35s
Resolved
Oct 31, 10:05 AMOct 31, 2025, 10:05:00 AM
Emily White
(555) 789-0123
TV Support
Duration: 3m 0s
Resolved